Product Disclosure

Read this Product Disclosure Sheet before you decide to take the GoGold Gold Account product. Be sure to also read the Terms and Conditions of the product. Seek clarification from us if you do not understand any part of this document or the general terms.


1. GoGold is a Shariah compliant product which offers small size gold for customer to buy and sell back with physical gold which is stored in well-established security vault in Malaysia.
2. GoGold provides live gold price for customer to buy and sell.
3. Customer would be able to request physical gold in minted gold bar form by paying necessary fulfillment cost.
4. Parties involved in the GoGold transaction:
a) As Buyer - The customer purchases the gold from the GoGold
b) As Seller - The customer sells the gold to the GoGold

Ace Capital Growth Sdn Bhd (The Company)
a) As Seller - The Company sells the gold to the customer.
b) As Buyer - The Company buys back the gold from the customer.
c) As Custodian - The company as GoGold customer’s representative to custody the gold that being purchase by the customer.

As Gold Supplier
The company procure 999.9% LBMA accredited Gold Bars for sale via GoGold.


Individual/Malaysian 18-year old and above (Malaysian and non-Malaysian)


Items Description
Initial Purchase MYR5.00
Subsequent Purchase MYR5.00
Minimum Balance MYR5.00
Gold Purity 999.9%
Currency Ringgit Malaysia (MYR)
Method of Purchase & Sell Buy and sell can be performed in GoGold
Physical Gold Denomination (Fulfillment) 0.5 gram, 1 gram, 2.5 gram, 5 gram, 10 gram, 50gram, 100 gram, 1 Dinar (4.25 gram), 5 Dinar (21.25 gram)
Transaction Hour 8.30am to 11.59pm Monday to Sunday, including national public holidays in accordance to Federal Territory calendar
Statement/History By Monthly


1. Storage Fees
a) Storage fee is 1% per annum based on your daily gold holding. The storage fee will be accrued daily and debited from the account monthly at the end of the month or MYR1.00 equivalent in gram subject to whichever is higher or upon closure of account. For account closure, the storage fee would be calculated on a pro-rata basis.
b) This storage fee is calculated at such rate and subject to such minimum charges per month, as may be determine from time to time. ACE will notify you by posting on the Platform by at least five (5) business days prior to the effective date of change.
2. Payment Cost : MYR1.20 per transaction for (FPX) only for successful transaction.
3. Physical Gold Fulfilment Cost :

Making Charges
Making Charges/pc
0.5 46.50
1 43.00
2.5 77.50
5 80.00
10 125.00
4.25 82.75
21.25 233.75
50 510.00
100 860.00

Courier Charges:
Courier Charges Cost Packing Limit
WM/EM MYR15.00 per parcel 30pcs/100g

a) The fulfilment fee is referring to Making Charges: (Premium/Pcs + Handling Charges/Pcs + Insurance/Pcs) + Packaging & Shipping;
b) Packaging and shipment cost charge once only;
c) ACE reserves the right to revise the fulfilment cost from time to time without prior notice. The changes will base on the charges imposed by the vendor and service providers;
d) Maximum for physical gold fulfilment of minted gold bar is 100 gram or maximum 30 pieces each time for each parcel;
e) It applied to both West Malaysia and East Malaysia, delivery is available in Malaysia only.

For illustration physical gold fulfilment only.
Scenario 1: Customer convert 2 gram of physical gold – 2 pieces 1 gram
Calculation :
(Making Charges MYR43.00) x 2 pieces + (Packaging & Shipment MYR15.00)
Total customer to pay : MYR101.00

Scenario 2: Customer convert multiple of denomination - (in total 100 grams) 50 gram x 1pc, 10 gram x 3pcs, 5 gram x 4pcs
Deno 50 gram – (Making Charges MYR510.00) x 1 piece = MYR510.00
Deno 10 gram – (Making Charges MYR125.00) x 3 pieces = MYR375.00
Deno 5 gram – (Making Charges MYR80.00) x 4 pieces = MYR320.00
Total = MYR1,205.00 + (Packaging & Shipment MYR15.00)
Total customer to pay : MYR1,220.00

Note: The price displayed is includes Making Charges, Courier, Takaful/Insurance


What’s App Number: 016-6077686 (Monday to Friday excludes Public Holiday - 9am to 6pm)
Email: [email protected]